Home / Contact
Contact
We're here to help.
Get in touch for support, a general enquiry, or to raise a formal complaint.
Support & general enquiries
Privacy & data protection
Phone & registered office
+44 7767 173487
28 Riverview Court, Old Bellgate Place, London, E14 3SY
Complaints
How to submit a complaint
1. Tell us what happened
Email support@meezopay.co.uk with your full name, registered email address, a clear description of the issue, and any relevant transaction details or supporting documents.
2. We acknowledge and respond
We acknowledge every complaint within 1 business day, and aim to complete our investigation and give a final response within 2 business days.
If you're not satisfied with how a complaint has been handled, you can ask for it to be escalated within Meezo — reply to your original complaint email and ask for escalation.